new here?What to expect
Everything you need to know before your first visit to Winter & Co.
Your first visit is on us, with a free treatment add-on
Just mention it when you book or when you arrive. One per new client.
- 1
Book
Book online any time, or call us on 07 4938 3900. Not sure what to book? Start with a consultation, online or in the salon. The consultation fee comes off your service if you book within 30 days.
- 2
Before you come
If you're booking colour, we may ask you to pop in for a quick skin test first. We'll let you know when you book. Photos of hair you love are always helpful, so bring a few.
- 3
Getting here
We're at Shop 2/22 James St, Yeppoon. Street parking out front is timed, so for longer appointments like colour or extensions, try Mary St beside our building, Normanby St near the vet, or the free multi-level car park off Queen St. See our parking guide.
- 4
Your appointment
Every visit starts with a chat about your hair and what you're after. Our prices are set by hair length (see our length guide), and you'll see the price and time for your service when you book.
- 5
After your visit
We'll show you how to look after your hair at home. Our aftercare tips are here whenever you need them, and we're always happy to answer questions. Loved your visit? Leave us a review.
Please let us know as early as you can so we can offer your time to someone else. Call us on 07 4938 3900.
yourQuestions
How do your prices work?
Our services are priced by hair length, so you know what you'll pay before you book. You'll see the price and time for each service when you book online.
I'm not sure what to book. What should I do?
Book a consultation, either online or in the salon. We'll talk about what you want and work out the right service. The consultation fee comes off your service if you book within 30 days.
How long will my appointment take?
It depends on the service and your hair. The time for each service is shown when you book online.
Do I need a skin test before colour?
If you're new to us or haven't had colour with us for a while, we may ask you to come in for a quick skin test before your colour appointment. We'll let you know when you book.
What if I need to cancel or move my appointment?
Please let us know as early as you can so we can offer your time to someone else. You can call us on 07 4938 3900.
Where do I park?
James St has 2 or 3 hour street parking right outside, fine for shorter visits. For longer appointments like colour or extensions, try Mary St beside our building, Normanby St near the vet, or the free multi-level car park off Queen St. See our parking guide.
Do you do extensions?
Yes. We fit tape-ins, sew-in wefts, butterfly wefts and clip-ins. Every set starts with a consultation. We don't keep extensions in stock, so your hair is ordered in to match you and we book your fitting once it arrives. See our extensions.
Do you cut all hair types?
Yes. Our cuts and styling are non-gendered and for every hair type, from short back and sides to long layers and curls.
Can I buy my hair products from you?
Yes. We're a Moroccanoil salon and also stock brands like De Lorenzo, Colour Wow and Lakmé K2.0. See our brands.
Do you sell gift vouchers?
Still have a question? Send us a message or call 07 4938 3900.
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